Shipping Information
At Heavenly Tresses Hair, we want your order to reach you as smoothly as possible.
Order processing
Orders are typically prepared for shipment within 1–3 business days, excluding weekends and holidays. Specialty colors, customized hair, and items requiring additional sourcing may take longer. We will contact you if there is a significant delay.
Standard shipping
Once dispatched, standard shipping is estimated at 3–5 business days, depending on the destination and carrier. Shipping time is separate from order processing time and is not guaranteed.
Expedited shipping
If you need your hair sooner, please contact us before placing your order. Expedited shipping may be available depending on the product, destination, and fulfillment partner. Any additional cost and estimated transit time will be confirmed before purchase.
Tracking and delivery
Tracking information will be shared when available after your order ships. Carrier delays, weather, and holidays may affect delivery times. Please double-check your shipping address at checkout.
Need hair for an appointment?
We recommend ordering ahead and confirming timing with us before scheduling an installation. For questions, visit our Contact page.